Is your IT organization ready to lead your enterprise into the mobile future?
I've been covering this topic in depth for the past eight years, and I feel like I ask this question every year, and every year the answer is "not really."
Yet, each year, forward-looking predictions like the one issued February 24 by Gartner, "Top 10 mobile technologies and capabilities that enterprises need for 2015 and 2016," set a pretty clear roadmap for where we need to go.
On the one hand, I have conversations on a weekly basis with CIOs, IT executives, and others in the EnterpriseEfficiency.com community about the day-to-day challenges of bring-your-own-device, mobility management, and setting coherent policies to ensure secure use of mobility in the enterprise. What I call "scratching the surface."
On the other hand, I see forward-looking reports that present a very big-picture view of enterprise mobility. This big-picture view takes into account not just the devices and the applications on them, but the user interface, the cellular and wireless networks on which they depend, and the growing scope of mobile data.
At this point, most enterprises I've seen haven't even come close to hitting on three, let alone all 10, of Gartner's top 10.
Here's what every CIO needs to know about mobile technology and capabilities for 2015 and beyond, according to a February 24 statement from Nick Jones, distinguished analyst at Gartner:
Multiplatform/multiarchitecture application development: Most organizations will need application development tools to support a "3 x 3" future -- three key platforms (Android, iOS, and Windows) and three application architectures (native, hybrid, and mobile web).
HTML5: Despite many challenges, HTML5 will be an essential technology for organizations delivering applications across multiple platforms.
Advanced mobile user experience design: Leading consumer apps are setting high standards for user interface design, and all organizations must master new skills and work with new partners to meet growing user expectations.
High-precision location sensing: Precise indoor location sensing, combined with mobile apps, will enable a new generation of extremely personalized services and information.
Wearable devices: The smartphone will become the hub of a personal-area network consisting of wearable gadgets such as on-body healthcare sensors, smart jewelry, smart watches, display devices (like Google Glass), and a variety of sensors embedded in clothes and shoes.
New WiFi standards: The opportunities enabled by new standards and the performance required by new applications will require many organizations to revise or replace their WiFi infrastructure.
Enterprise mobile management: "Enterprise mobile management" or "EMM" is a term that describes the future evolution and convergence of several mobile management, security, and support technologies. These include mobile device management, mobile application management, application wrapping and containerization, and some elements of enterprise file synchronization and sharing.
Mobile-connected smart objects: Smartphones and tablets will perform many functions, including acting as remote controls, displaying and analyzing information, interfacing with social networks to monitor "things" that can tweet or post, paying for subscription services, ordering replacement consumables, and updating object firmware.
LTE and LTE-A: Long Term Evolution (LTE) and its successor LTE Advanced (LTE-A) are cellular technologies that improve spectral efficiency and will push cellular networks to theoretical peak downlink speeds of up to 1 Gbps, while reducing latency.
Metrics and monitoring tools: Mobile metrics and monitoring tools, often known as application performance monitoring (APM), provide visibility into app behavior, deliver statistics about which devices and OSs are adopted, and monitor user behavior to determine which app features are being successfully exploited.
Where does your organization stand when it comes to these 10? How far along are you with any of these? Which ones do you find most challenging? Tell us about it in the comments field below.
Google's Android OS will host a significant number of existing apps with the new technology. The Tizen app store will launch after the Tizen smartphone. Tizen may become a great alternative to Android. There are challenges such as it could become threat to Google's users. Google and Samsung signed a cross-licensing deal recently which was for intellectual property. The successful launch could indicate a departure from Samsung.
I think category No. 8 (Mobile connected smart objects) is meant to encompass M2M.
here's more from Nick Jones' statement on that one category:
By 2020, the average affluent household in a mature market will contain several hundred smart objects, including LED light bulbs, toys, domestic appliances, sports equipment, medical devices and controllable power sockets, to name but a few. These domestic smart objects will be a part of the Internet of Things, and most will be able to communicate in some way with an app on a smartphone or tablet.
Re: How would your comapny benefit from wearables?
@kstaron: Here's what @davidfletcher is doing for the State of Utah, which is as you note focuseed on pushing information to citizens:
The Google Glass app is built on existing infrastructure and services, so it was just a matter of customizing the service for the new platform. Instead of sending their transit alerts and information to a smartphone, we give users the option of sending it to Glass and adapt the interface for that platform.
However it can also be used for employees in many environments. For example, in many large retail stores, sales associates on the floor currently wear headsets to communicate with their colleagues in the stock room or other places ont he shopping floor. So, werables could replace that and provide much more functionality. Likewise, some places have their sales associates walking around with tablets so they can talk to customers aboutmerchandise. Those tablets could be replace with wearables that enable text, voice and images.
Also for field technicians or visiting nurses, wearables could replace existing smartphones for communicating with traffic managers, medical experts, etc.
@David: I'm with you on the wearables & geolocation both. Especially if, as you're using it, it's not invading anyone's privacy and enabling them to get better services and more contextual information.
All of this really brings us to the point of having the right information at the right time in the right location, uber-personalized, so that it truly is of use in improving some aspect of our daily lives. To me, that's the best aspect of advances in mobility.
> We use geolocation in a variety of ways, including in our Utah.gov > portal to provide more context-sensitive information and services > to our users. We don't store any of their geolocation data, it's just > used to provide context, for example we provide them information > about public meetings or available jobs in their area.
Thats unique. I had never heard of a government portal using geo location. Something that others can surely learn from.
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