Web Application Firewall Criteria

Dave Piscitello, Internet Security Skeptic | 2/28/2011 | 14 comments

Dave Piscitello
In my last column, I introduced the Web application firewall and recommended that it’s time to consider adding this measure to your Web security portfolio. (See It's Time to Consider a Web App Firewall.)

In this column, I’ve prepared a checklist you can use to inquire about prospective Web application firewall (WAF) products. Since a list is just a list, I’ll try to explain why the questions I’ve chosen are important and what homework you may need to do to prepare an RFP or review a vendor proposal as well.

The Web Application Security Consortium ’s "Firewall Evaluation Criteria" provides an exhaustive list of requirements that your organization can use as the basis for evaluation. While I encourage you to review this and any other criteria you might find, these are the areas I think are important for most organizations to consider:

1. Deployment. How the inclusion of Web application firewalls affects other systems and software in your Web and network topology is critical. A poor choice can add complexity, adversely affect performance, limit functionality, or impose frustrating constraints. WAFs can be deployed using software or hardware, so when considering software solutions, check that the product is supported on the OS and hardware you use in your shop.

Similarly, when considering hardware, confirm that the appliance supports the mode of operation you’ll require to incorporate the system into your topology (e.g., bridged, routed, proxy). Ask how SSL traffic is processed. Understanding whether the WAF terminates SSL connections, passively decrypts traffic, or takes no action will help you scope the amount of change the WAF will impose on your existing environment. Confirm that the WAF supports any authentication methods you employ to validate users or customers.

2. Connection handling. WAFs differ in the way they block traffic; for example, some reset TCP connections, others drop traffic, and still others strip objectionable content. Some combine these techniques. Do some homework to decide which of these modes works best for your organization.

3. Traffic processing. Every Website is supported by a unique combination of applications, protocols, data, and dynamic content. Check that the WAF can inspect all the meta-languages, encoding types, and non-HTTP application traffic you publish from your Website (or accept as submitted data). Check that the WAF blocks protocols, URLs, and cookies that do not strictly conform to standards. Many WAFs are able to enforce validation policies at the object or parameter level. Ask what degree of policy granularity the WAF provides and whether policies can be enforced based on user, origin IP address, time of day, and so on.

4. Detection techniques. WAFs differ in the ways they detect and block the many kinds of evasion or obfuscation techniques that attackers use to slip past security measures, and they often use signatures as the bases for blocking known attack traffic patterns. Ask for a description of the vendor’s normalization techniques and signature database; ask how the database is updated, and whether an API is available to customize or extend the vendor’s detection functionality.

5. Protection techniques. Websites may be vulnerable to a wide range of threats and attacks, and vendors often include specific countermeasures to mitigate certain classes of attack. Ask about measures the WAF provides to protect against or mitigate cookie-based attacks, brute-force attacks, session or denial-of-service attacks, or any other specific countermeasures and mitigation techniques the product supports.

And don't forget to check for the essentials and basics: logging and reporting (local/remote, formats supported), event notification and delivery method, high availability, secure administration. And of course, consider vendor reputation and quality of technical support, complexity and suitability of administration tools, performance, scalability, initial cost, and recurring subscription costs.

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securityskeptic   Web Application Firewall Criteria   3/2/2011 4:55:51 PM
Re: How many WAFs will I need?
We're getting deep into deployment and topology. Please read my other posts but also consider that today, many organizations use one hardware firewall with a WAN interface and multiple physical or VLAN private interfaces. Certain organizations are well past using the private interfaces merely to segment networks but use a separate interface to enforce a distinct security policy for clients, for public facing web servers, VOIP servers, DNS, mail, etc. With a WAF, you might enforce even more granular compartmentalization based on web apps.
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securityskeptic   Web Application Firewall Criteria   3/2/2011 4:48:23 PM
Re: WAF software
OK, that's more than one question!

The purpose of utilizing evaluation criteria from vendor neutral sources is exactly to compare solutions. Ultimately, an appliance is vendor WAF software on a vendor-hardened OS and vendor-provided hardware. Sooooo... if all WAF features you evaluate prove equal, you move on to other requirements; for example the appliance might offer some economies of scale, crypto-acceleration, unique CPU-optimization that you would not have on your server.

Bear in mind that your assessment for WAF functionality may result in you switching from a firewall appliance you have to one that does more.

Unsolicited groans come with the territory.
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securityskeptic   Web Application Firewall Criteria   3/2/2011 4:39:31 PM
Re: How many WAFs will I need?
Wow, a long thread of comments!

First let me apologize for being late to respond. Too much travel, too many distractions.

Now, down to the question. Whether you need one or more WAFs will depend on a number of factors including your application mix and diversity, the threats your policy seeks to mitigate, the policy you choose to enforce, *and* the ability of the WAF product you choose to implement the policy you want to enforce.

An equally important consideration is policy complexity. If you are familiar with router ACL or firewall policy configuration, you probably know the dangers inherent in bloated rule sets - complexity grows commensurately (exponentially?) with the number of rules you attempt to enforce and the extent you tinker with processing order. From a complexity management perspective, you might actually want to use multiple WAFs and *compartmentalize* your applications (compartmentalizing has other benefits, too). 
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Taimoor Zubair   Web Application Firewall Criteria   3/1/2011 3:43:00 PM
Re: How many WAFs will I need?
Sane, you gave a good example of a typical scenario where organizations have to support multiple firewalls. I agree with Curtis that it is a challenge for IT folks to manage and configure multiple firewalls. What could be a firewall solution which can cater to security for multiple web apps, yet the deployment and configuration exists as a single instance?
CurtisFranklin   Web Application Firewall Criteria   3/1/2011 2:45:42 PM
Re: How many WAFs will I need?
@Sane, I'm not sure I can disagree with you, though I'm trying hard not to imagine a scenario in which you have a firewall for every application. If you do, then there's going to be a serious temptation to have firewalls that are optimized for the applications, leading to multiple firewall vendors and a nightmare for management and configuration. I can hear IT heads slamming into desktops now...
SaneIT   Web Application Firewall Criteria   3/1/2011 12:49:19 PM
Re: How many WAFs will I need?
I suspect that they will be broken up by application most often, it usually starts with developers yelling already about how the firewall broke their application and how they need it opened up to allow some really off the wall connection, another group sees that connetion as a gaping hole and doesn't want it to happen so a second firewall will be installed to seperate the opposing parties.  With firewalls running multiple interfaces I don't see connections or capacity being a big issue since load balancing and multiple networks are common now on traditional firewalls.
CurtisFranklin   Web Application Firewall Criteria   3/1/2011 12:10:51 PM
Re: How many WAFs will I need?
@Sane, I agree that most large enterprises will end up with a stack of firewalls, but I think the real question is going to be how they're divided into groups: Will it be on an application basis, a connection basis, or a simple capacity basis? I can see an argument to be made for each of these, with the "secret sauce" of any of the division being the central control console that will bind them into a logical system.
SaneIT   Web Application Firewall Criteria   3/1/2011 10:57:40 AM
Re: How many WAFs will I need?
I agree that it should ideally be one  system but for larger companies geography and departmental infighting might mean you have several solutions deployed.  I've worked for companies with multiple firewalls deployed  because managing one rule set for the hundreds of public facing apps/connections/sites would have been an even bigger nightmare than breaking things down into smaller networks.  I imagine that WAF will be similar, small companies will only need one but the larger you and the more varried your apps get the better the chances are that you'll be deploying multiple WAFs.

 
CurtisFranklin   Web Application Firewall Criteria   3/1/2011 10:16:32 AM
Re: WAF software
...are the software alternatives generally just as good - are they as effective, and does your cost tend to be greater than for a hardware solution as time goes on because of subscription costs, and do you get that value back?

I think the big breakdown isn't over basic functionality, but over bandwidth. From what I've seen you can easily build as big a rule set as you'd like in software and run it on a white-box server, but you're going to be limited to the bandwidth that the combination of the server's network interface and CPU can handle.

The advantage of the dedicated appliance is that the code can run on custom silicon that's optimized to handle heavy data flows. The upshot is that small- to midsize-business customers should be able to deal with software-based app firewalls with no trouble. Large enterprise customers are going to need the performance of appliances.

At least, that's what I think...

 
sechristiansen   Web Application Firewall Criteria   2/28/2011 11:00:07 PM
Re: Web Application Firewall Criteria
@Dave,

This is a great post on defining the specifics of a WAF.  I have to agree with some of the previous posters that the first hardest part of WAF implementation is getting the business to understand it needs one.  A solid WAF is one of the best kept secrets of online interaction sites, yet the unfortuante part is that is should be a secret.  A WAF is not teh same as your juniper/Cisco ASA firewall.  Remember the OSI layer you learned in school, yeah it is suddenly important in understandign the difference between the two.

I really like your checklist as it does an excellent job of breaking out the specific technology points that are important when examining these (sometimes arduous) devices.

SC.
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