Sara Peters: No More Cookie-Cutter IT

Creating the right combination of technology, people, and processes for your IT organization is a lot like baking Christmas cookies.
12/23/2013 | 21 comments
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The_Phil   No More Cookie-Cutter IT   12/23/2013 8:36:56 PM
I Like Cookies Too!!!
"If you don't get the process right, everything else is wasted..."

Very true. Most people find this out when they think automation is the key to making more money. Until they implement it & don't make that extra $$$. It takes refining the process, removing waste, & optimizing to get the best of results/outcome.
The_Phil   No More Cookie-Cutter IT   12/23/2013 8:37:22 PM
Re: I Like Cookies Too!!!
By the way, do we get first dibs on those goodies???
angelfuego   No More Cookie-Cutter IT   12/23/2013 11:39:22 PM
Re: I Like Cookies Too!!!
@Phil: I am salivating just by looking at those cookies!
angelfuego   No More Cookie-Cutter IT   12/23/2013 11:39:52 PM
Re: I Like Cookies Too!!!
@Sara: Great analogy!
jastro   No More Cookie-Cutter IT   12/24/2013 2:47:53 PM
Re: I Like Cookies Too!!!
@sara - Interestingly, some of the best IT people I know are very good cooks (and they like  bake as well), and when asked, they (all men), talk about cooking as following a set of rules to get the desired outcome. Both in the datacenter and the kitchen, they had the right "set of tools, processes and ingredients".
Sara Peters   No More Cookie-Cutter IT   12/30/2013 6:13:52 PM
Re: I Like Cookies Too!!!
@jastro  "some of the best IT people I know are very good cooks."  Now that is fascinating. Maybe we should have an E2-sponsored cook-off or bake-off!  :)
Technocrat   No More Cookie-Cutter IT   2/28/2014 8:33:47 PM
Re: I Like Cookies Too!!!
 "some of the best IT people I know are very good cooks." 


@Jastro   Interesting.   I would have never thought of that association. 
WaqasAltaf   No More Cookie-Cutter IT   1/31/2014 11:55:59 PM
Re: I Like Cookies Too!!!
Jastro, that's interesting observation. This Monday I am going to check whether my company's IT people are good in kitchen too. Nice example of the datacenter and kitchen.
Technocrat   No More Cookie-Cutter IT   2/28/2014 8:28:28 PM
Re: I Like Cookies Too!!!
I love the message of your video Sara.  Every company and IT department is different, so please budding CIO's - no cookie cutter approach.  It will surly cause animosity from those who were there before you and in the end - it will not work.
Sara Peters   No More Cookie-Cutter IT   2/28/2014 8:38:31 PM
Re: I Like Cookies Too!!!
@Technocrat  Thanks! And yes, it isn't just that a cookie-cutter approach is bad for business, it's bad for relationships.
Skr2011   No More Cookie-Cutter IT   1/22/2014 11:07:02 PM
Re: I Like Cookies Too!!!
I agree. The baking/IT analogy really fit. Great video!
The_Phil   No More Cookie-Cutter IT   12/27/2013 9:21:45 PM
Re: I Like Cookies Too!!!
That makes 2 of us
Sara Peters   No More Cookie-Cutter IT   12/26/2013 1:48:48 PM
Re: I Like Cookies Too!!!
@ThePhil. Sorry, my family finished them all of last night. But they've demanded I make more today. I'll try and save some for you guys. :)
The_Phil   No More Cookie-Cutter IT   12/27/2013 9:19:03 PM
Re: I Like Cookies Too!!!
That's ok. I'll be patient.
Umair Ahmed   No More Cookie-Cutter IT   12/26/2013 3:38:05 PM
your IT organization as a cookie
"Just think about your IT organization as a cookie" :) . Really like the video and examples. Perhaps it is also the best way to teach IT management female audience :)
impactnow   No More Cookie-Cutter IT   12/31/2013 2:47:02 PM
learning and implementing
It great advice, cookie cutter approaches almost always fail. I have seen new leadership try to replicate their old companies structure and it just fails because they don't understand the business and the culture. Learning is key before implementation!


PS I also love cookies and love to use tech when baking to find new recipes and get advice from other bakers! Happy Baking. My tablet now sits on my counter when I bake!
Sara Peters   No More Cookie-Cutter IT   12/31/2013 2:56:18 PM
Re: learning and implementing
@impactnow  Great point:  "Learning is key before implementation!"  I understand the urge to start a new job with a bang, by shaking things up, hitting the ground running, making a name for yourself and all that. But when someone comes in and starts making changes without really understanding what the needs are, it almost invariably backfires.

WaqasAltaf   No More Cookie-Cutter IT   1/31/2014 11:52:35 PM
Re: learning and implementing
Sara, I have been a witness too like impactnow to such situations where new leaders try to bring in what they saw at their previous companies. Some things work, some backfire. And to relate, the successful leaders have been those who first understood the processes, re-evaluated the current setup and then suggested what they learnt from previous companies.
Technocrat   No More Cookie-Cutter IT   2/28/2014 8:31:54 PM
Re: learning and implementing
"...But when someone comes in and starts making changes without really understanding what the needs are, it almost invariably backfires."

@Sara    It also shows that this person is not a good manager, leader or visionary.  Whether you are the CIO or an assistant, it pays to understand the company first before you try to institute change.
WaqasAltaf   No More Cookie-Cutter IT   2/28/2014 11:47:45 PM
Re: learning and implementing
Technocrat, some managers who have had very successful experience from the past in their previous jobs on a particular case try to implement it in their new organization without much analysis. That carries an inherent risk.
freespiritny25   No More Cookie-Cutter IT   1/2/2014 12:25:12 PM
Re: No More Cookie- Cutter IT
Baking is a science, like IT. Your cookies look great- Happy Holiday's!
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