BlackBerry's Ride Down the Slippery Slope

Matthew McKenzie, Editor in Chief / Community Leader | 8/11/2010 | 17 comments

Matthew McKenzie
BlackBerry, what have you done?

It looks like Saudi Arabia won its battle to force Research In Motion Ltd. (RIM) (Nasdaq: RIMM; Toronto: RIM) to open its BlackBerry data services to government snooping. It's an alleged "security" measure that won't make anyone more secure and will hurt far more people than it helps.

And for RIM, it's the beginning of a one-way trip down a very slippery slope.

By now, you probably know the backstory here: A number of countries, including Saudi Arabia, the United Arab Emirates, and India, have pressured RIM to give them access to BlackBerry user data that normally stays encrypted. The Saudis had planned to suspend BlackBerry service in the country on Friday; a similar October deadline in the UAE is still pending.

What makes this surprising is that just last week, RIM CEO Mike Lazaridis took a very defiant public stand against pressure from the Saudis or any other government looking for access to BlackBerry user messages. Worse yet, in a Time.com article published just today, an India-based RIM public relations manager insisted that rumors of a deal between the company and the Chinese government were unfounded.

"Any claims that we provide, or have ever provided, something unique to the government of one country that we have not offered to the governments of all countries, are unfounded," the RIM spokesperson said.

Well, so much for that. RIM is now playing by a different set of rules: It will roll over for any government that makes sufficiently threatening noises.

The Saudis are the first to get such a deal, but they won't be the last. The UAE is probably next, and India is also sure to get its way -- if RIM won't stand up to the Saudis, why would they dare tell the world's second-most-populous nation to take a hike? Those rumors of a data-sniffing deal with the Chinese don't seem so outlandish any longer, and any other country with "security concerns" over encrypted messaging will sit up and take notice.

And for what? Fighting terrorism? Give me a break.

Today's terrorists are tech-savvy enough to know that a service like BlackBerry is a lousy way to keep your dirty deeds a secret. Everyone knows there are plenty of more secure options, like an SSL-encrypted online service, or even good old-fashioned desktop public-key encryption software.

Lazaridis had one thing right: These governments targeted RIM not because it's the biggest threat, but because it's an easy target. They don't have a snowball's chance in hell of decrypting most types of secure online traffic, so they'll at least look busy picking on RIM.

Let's not forget also that some of these governments have abysmal human-rights records. The Chinese and the Saudis seem far more enthusiastic about hunting down political dissidents than catching criminals. Do Lazaridis and his colleagues at RIM really want that on their consciences?

But there's another threat here that isn't getting enough attention. Governments aren't just interested in what the bad guys are doing. They're also interested in what the good guys are doing -- if those "good guys" work for enterprises with intellectual property, product plans, contract negotiations, or other business data to protect.

So when RIM coughs up its users' messages to government snoops, it's doing nothing to fight terrorism. But it's certainly making government-sponsored, large-scale industrial espionage a much easier job to pull off.

That should worry any global enterprise that relies upon the BlackBerry to protect sensitive corporate communications. And it should definitely worry RIM that one of its biggest selling points -- its security -- is rapidly losing any credibility.

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Fredric Paul   BlackBerry's Ride Down the Slippery Slope   8/17/2010 1:52:18 PM
Re: A List of Countries Proposing BB Bans
@Matt   Monitoring and intercepting is much more difficult and costly than just blocking. That's why I expect to see lots of blocking going forward.

OTOH, we won't necessarily know about the monitoring deals, now will we?
Matthew McKenzie   BlackBerry's Ride Down the Slippery Slope   8/17/2010 10:03:11 AM
Re: A List of Countries Proposing BB Bans
@Fred: Just sayin', the idea here wouldn't be to block BB. It would be to monitor quietly, intercepting what you want and using it as you wish. I'll use industrial espionage as an example again -- you don't tell the companies involved that you're spying on them.

RIM denied just last month any sweetheart deal with the Chinese. Who can take those claims seriously now?
Matthew McKenzie   BlackBerry's Ride Down the Slippery Slope   8/17/2010 10:00:40 AM
Re: A List of Countries Proposing BB Bans
I'll keep arguing that it makes no sense at all. Terrorists can choose from any form of secure online communication that suits their needs. The list is long and varied, and many of these methods are absolutely impossible to snoop unless you have access to the client system.

Snooping on BB messages serves exactly two purposes. It allows the security services in these countries to look busy; and it offers a useful tool for industrial espionage.
Fredric Paul   BlackBerry's Ride Down the Slippery Slope   8/16/2010 2:34:40 PM
Re: A List of Countries Proposing BB Bans
@CMTucker   So, is it a good thing or a bad thing that countries plagued with terrorism would want to monitor or shut down BlackBerry service? You could argue that it makes sense given their problems...
Fredric Paul   BlackBerry's Ride Down the Slippery Slope   8/16/2010 2:32:51 PM
Re: A List of Countries Proposing BB Bans
@Matt Not sure about China in this regard. While you'd expect them to be part of this movement, I found the exact opposite to be true when I visited last year. At the time, Gmail and Facebook were both blocked via standard Internet connections, but I had full access to both via my Blackberry.

They may be rethinking that now...
Matthew McKenzie   BlackBerry's Ride Down the Slippery Slope   8/16/2010 10:50:18 AM
Re: A List of Countries Proposing BB Bans
China should be on that list. What makes that so ugly is the fact that PRC has no "terrorism" problem to speak of. Only a political dissent problem. That'll be an ugly time for RIM, because it won't be able to hind behind the crime-fighting fig leaf these other countries can provide.
Matthew McKenzie   BlackBerry's Ride Down the Slippery Slope   8/16/2010 10:47:10 AM
Re: BB should have collaborated with the government
The Net's ability to let people communicate outside of government monitoring or control is very upsetting to many governments, and we're already seeing more and more efforts to limit that.

Or to look busy trying to limit it. Like I said, BlackBerry is an easy target because it's possible to pick on a single company. Putting a stop to something like SSL-protected email or secure proxies? Not so easy unless you decide your country can also live without any form of secure online transactions.

Tighter control only affects users who don't have any criminal intent in the first place. But that's usually the real motivation behind this stuff, isn't it?

CMTucker   BlackBerry's Ride Down the Slippery Slope   8/16/2010 9:54:19 AM
Re: A List of Countries Proposing BB Bans
That looks like a list of hot-spots for geo-terrorism.
catalyst   BlackBerry's Ride Down the Slippery Slope   8/16/2010 3:28:00 AM
Re: A List of Countries Proposing BB Bans
RIM made a big mistake and will pay for it with many many countries requiring servers to be located within the country and backdoor access for security purposes. Soon RIM will hit an inflection point of no return as companies stop using non-secure BB services and go with other cheaper options.
Fredric Paul   BlackBerry's Ride Down the Slippery Slope   8/13/2010 5:08:12 PM
A List of Countries Proposing BB Bans
This problem ain't goin' away. Here's a list -- from the AP -- of countries currently considering banning the BlackBerry:
  • India
  • Indonesia
  • Lebanon
  • Saudi Arabia
  • United Arab Emirates

And over time, you can expect there will be more. If not outright bans, look for special deals to give governments access to BB server info on messages sent.

 
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