CIO Priorities for 2014 & Beyond

Susan Nunziata, Director of Editorial | 12/9/2013 | 28 comments

Susan Nunziata
What does 2014 hold for CIOs? It depends on who you ask.

Two recent surveys show distinctly different priorities for CIOs. One survey, "IDC 2014 Predictions: CIO Agenda – Embracing 3rd Platform Leadership Challenges as IT Transitions from Technology and Service Delivery," takes a far-reaching look at how the roles of CIOs and IT organizations will undergo dramatic reinvention in the next five years. The second survey, "2014 State CIO Top 10," from the US National Association of State CIOs (NASCIO), focuses on frontline tactical priorities for IT leaders in the year ahead.

Taken together, they present a picture of complex growth and development for IT. One survey is based on the extensive research conducted by industry analysts, the other on voting by NASCIO membership—CIOs who are currently operating in state governments. My question for you to ponder as you review the results below is which set of priorities most closely reflects what you see happening at your organization in the coming year and beyond.

The IDC report focuses on what the research firm calls the 3rd Platform -- the combination of mobile, social, big data, and cloud services -- and how this will irrevocably alter the functions of the IT organization. Fred Magee, adjunct research advisor with IDC’s Research Network, said in a prepared statement released December 4, 2013:

    We believe there are clear indicators that the existing role of technology management will evolve in a few short years to a set of roles that includes management of innovation, information intelligence, customer experience, and digital business presence. It's going to be an exciting decade.

These are IDC's predictions, broken down by year:

  • By 2015: 3rd Platform requirements will drive 60% of CIOs to use enterprise architecture (EA) as a required IT tool, but only 40% will deploy EA effectively. Meanwhile, 60% of CIO security budgets for increasingly vulnerable legacy systems will be 30% to 40% too small to fund enterprise threat assessments. Another major trend for 2015 will be a demographic shift to young and mobile customers, which will require 80% of CIOs in consumer-facing businesses to integrate IT with public social networks.

  • By 2016: Over 70% of CIOs will change their primary role from directly managing IT to become an innovation partner. In this year we'll see 80% of the IT budget based on providing service integration. Also, before 2017, only 40% of CIOs will rise to the challenge from CxOs to partner in strategic planning.

  • By 2017: 70% of CIOs will increase enterprise exposure to risk. Enterprise business mobility will require 60% of CIOs to support an agile architecture. Meanwhile, the transfer of 3rd Platform investments from IT to line-of-business budgets will require 60% of CIOs to reduce the cost of infrastructure and operations.

  • By 2018: Adoption of 3rd Platform IT technologies will redefine 90% of IT roles.

The 2014 priorities for state CIOs, which reflect voting by state CIOs, is deeply rooted in immediate IT management concerns, including cyber security and project and portfolio management. The following are the top 10 priorities for state CIOs.

  • Security
  • Consolidation/optimization
  • Cloud services
  • Project and portfolio management
  • Strategic IT planning
  • Budget and cost control
  • Mobile services/mobility
  • Shared services
  • Interoperable nationwide public safety broadband network (FirstNet)
  • Healthcare

NASCIO President and Mississippi CIO Craig Orgeron said in a prepared statement released November 4:

    It is significant that security has now risen to the number one priority on our top 10 list. Cyber-attacks against state governments are growing in number and becoming increasingly sophisticated. Security has to be the top priority for all sectors. Clearly from our top 10 voting results, the state CIOs agree on this.

What are your IT priorities for 2014? How closely aligned are you to what the state CIOs are looking at? What do you think about IDC's predictions for the changes to come in IT? Tell us about it in the comments field below.

Related posts:

— Susan Nunziata, Circle me on Google+ Follow me on TwitterVisit my LinkedIn pageLike EnterpriseEfficiency on Facebook, Director of Editorial,

View Comments: Newest First | Oldest First | Threaded View
Page 1 / 3   >   >>
Susan Nunziata   CIO Priorities for 2014 & Beyond   1/28/2014 2:58:30 PM
Re: another survey
@soozyg: Yep, good connection there. It's unfortunate, it seems that consumer behavior as a result of technology innovation is changing faster than companies can handle in many cases.

I'm not completely surprised about the difficulty of putting a dollar value on social media. I don't think there's always such a direct correlation. Marketers in the Internet era are so trained to seek out direct ROI on every dollar they spend online -- it's how it was sold in the beginnig as an advantage over traditional  media. This, to me, is one of the unfortunate downsides of Internet culture.

There isn't always a direct ROI correlation to be found in marketing, and we are all worse off for trying to measure that dollar value on everything we do. What happens is that "Customers" get reduced to being merely "leads" for the marketers, and it devalues the whole experience for everyone. 

soozyg   CIO Priorities for 2014 & Beyond   1/28/2014 7:07:13 AM
Re: another survey
@Susan, and then I got a report a few days ago from Business Insider that said only 1/3 of companies say they see actual monetary benefit from social media. Gee, I wonder why.
Susan Nunziata   CIO Priorities for 2014 & Beyond   1/28/2014 1:15:04 AM
Re: another survey
@Soozyg: Wow, I'll have to look for the Digital Dohgnut survey, that's pretty astonishing. 
Susan Nunziata   CIO Priorities for 2014 & Beyond   1/28/2014 12:40:33 AM
Re: shift
@Soozg: So, following this logic, 13-21 influences the market by asking their parents? Or by talking about retail items on social media?

I think both forms of influence are at play among this age range. I met a friend for dinner recently and complimented her on her outfit. She said her 14-year-old daughter had picked it out for her. So, sometimes this age group can be influential in ways we don't immediately consider. 
batye   CIO Priorities for 2014 & Beyond   1/2/2014 2:02:37 AM
Re: shift
this days you could not relay on demographic as paterns get affected by many other factors in play...
soozyg   CIO Priorities for 2014 & Beyond   12/20/2013 10:15:00 AM
another survey
I was just sent a report by Digital Doughnut...they surveyed 723 companies of various sizes and found....companies are slower to adopt to digital technologies because "lack of skills." 40% of the companies that took the survey said "no in-house expertise," "lack of staff" and "no knowledge [of how to proceed in the digital world]"
kstaron   CIO Priorities for 2014 & Beyond   12/20/2013 9:29:33 AM
Re: shift
I thought the major demographic before was in the twenties to low thirties, those people with jobs and no kids, therefore having more disposable income but young enough to influence the market with their views. Skewing any younger means a serious lack of cash, which means you need to target not only the younger demographic but also the people that would be buying it for them.
MDMConsult   CIO Priorities for 2014 & Beyond   12/17/2013 8:47:04 AM
Re: shift
Agreed. Security and standards are important areas here. CIOs of today have to stay productive. With cloud, mobile devices provide easier access. Working under pressure and being able to embrace technology faster improves executive productivity. Smartphones and tablets are increasingly becoming a valuable partner for CIOs and the organization.
soozyg   CIO Priorities for 2014 & Beyond   12/16/2013 4:03:19 PM
Re: shift
They are the most influential demographic but not the biggest spenders because they lack $$.

That is a very interesting notion: the influencers are not the buyers. So, following this logic, 13-21 influences the market by asking their parents? Or by talking about retail items on social media?
Susan Nunziata   CIO Priorities for 2014 & Beyond   12/16/2013 12:15:26 PM
Re: shift
@soozyg: You're right, it is a little odd. Technically, their ranks aren't growing--there are only so  many of them to go around and I don't believe there is a population boom in that demo They are the most influential demographic but not the biggest spenders because they lack $$. Boomers by far outspend every other age demographic -- in part to please the 13-21s but also in general because they have the most disposable income.

In the IDC predictions it's about supporting both the internal workfroces that's becoming younger and more mobile as well as getting involved in iniaitives to attract young mobile consumers. I believe their prediction is more about how the vast majority of CIOs need to be thinking about meeting th emobile needs of these consuemrs.

I'll reach out and see if I can get more clarity on that from IDC.
Page 1 / 3   >   >>

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