What does 2014 hold for CIOs? It depends on who you ask.
Two recent surveys show distinctly different priorities for CIOs. One survey, "IDC 2014 Predictions: CIO Agenda – Embracing 3rd Platform Leadership Challenges as IT Transitions from Technology and Service Delivery," takes a far-reaching look at how the roles of CIOs and IT organizations will undergo dramatic reinvention in the next five years. The second survey, "2014 State CIO Top 10," from the US National Association of State CIOs (NASCIO), focuses on frontline tactical priorities for IT leaders in the year ahead.
Taken together, they present a picture of complex growth and development for IT. One survey is based on the extensive research conducted by industry analysts, the other on voting by NASCIO membership—CIOs who are currently operating in state governments. My question for you to ponder as you review the results below is which set of priorities most closely reflects what you see happening at your organization in the coming year and beyond.
The IDC report focuses on what the research firm calls the 3rd Platform -- the combination of mobile, social, big data, and cloud services -- and how this will irrevocably alter the functions of the IT organization. Fred Magee, adjunct research advisor with IDC’s Research Network, said in a prepared statement released December 4, 2013:
We believe there are clear indicators that the existing role of technology management will evolve in a few short years to a set of roles that includes management of innovation, information intelligence, customer experience, and digital business presence. It's going to be an exciting decade.
These are IDC's predictions, broken down by year:
- By 2015: 3rd Platform requirements will drive 60% of CIOs to use enterprise architecture (EA) as a required IT tool, but only 40% will deploy EA effectively. Meanwhile, 60% of CIO security budgets for increasingly vulnerable legacy systems will be 30% to 40% too small to fund enterprise threat assessments. Another major trend for 2015 will be a demographic shift to young and mobile customers, which will require 80% of CIOs in consumer-facing businesses to integrate IT with public social networks.
- By 2016: Over 70% of CIOs will change their primary role from directly managing IT to become an innovation partner. In this year we'll see 80% of the IT budget based on providing service integration. Also, before 2017, only 40% of CIOs will rise to the challenge from CxOs to partner in strategic planning.
- By 2017: 70% of CIOs will increase enterprise exposure to risk. Enterprise business mobility will require 60% of CIOs to support an agile architecture. Meanwhile, the transfer of 3rd Platform investments from IT to line-of-business budgets will require 60% of CIOs to reduce the cost of infrastructure and operations.
- By 2018: Adoption of 3rd Platform IT technologies will redefine 90% of IT roles.
The 2014 priorities for state CIOs, which reflect voting by state CIOs, is deeply rooted in immediate IT management concerns, including cyber security and project and portfolio management. The following are the top 10 priorities for state CIOs.
- Cloud services
- Project and portfolio management
- Strategic IT planning
- Budget and cost control
- Mobile services/mobility
- Shared services
- Interoperable nationwide public safety broadband network (FirstNet)
NASCIO President and Mississippi CIO Craig Orgeron said in a prepared statement released November 4:
It is significant that security has now risen to the number one
priority on our top 10 list. Cyber-attacks against state governments are growing in number and becoming increasingly sophisticated. Security has to be the top priority for all sectors. Clearly from our top 10 voting results, the state CIOs agree on this.
What are your IT priorities for 2014? How closely aligned are you to what the state CIOs are looking at? What do you think about IDC's predictions for the changes to come in IT? Tell us about it in the comments field below.
— Susan Nunziata, , Director of Editorial, EnterpriseEfficiency.com