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Thorny Issues for India's E-Governance ProjectsSudha Nagaraj Bharadwaj, Journalist | 12/14/2012 |
E-governance in India is gaining speed. Every month, about 80 million transactions are taking place, and by 2013, it is estimated to go up to 150 million. CIOs of companies looking to get into this space have plenty of opportunity, but there are dangers here as well. ![]() A $10 billion National e-Governance Plan was adopted in 2006 and aimed to government services accessible to everyone through common service delivery outlets. Through a mix of front-end delivery kiosks called common service centers, State Wide Area Networks, and State Data Centers, the project has delivered 27 projects, including pensions, income tax, passports, visas, e-courts, land records, and road transport. Public-private partnerships are the preferred method for most projects, so one can imagine the enthusiasm from companies and CIOs to get involved. As domestic IT leaders like TCS, Infosys, Wipro, HCL Infosystems, and global IT giants vie with each other for a share of multi-billion dollar pie, every CIO is fast learning the pros and cons of e-governance projects. Studies have been conducted to identify the problems, including those by the National Institute for Smart Governance and the National Association of Software and Services Companies. Here are some of the biggest problems CIOs and their enterprises are facing while managing their projects:
The list seems endless. Yet the drawbacks might be overcome with time, particularly if the government can adopt best-practices for project management and monitoring and develope guidelines for dispute resolution and arbitration. Until then, the projects are too tempting to ignore. There is quite a lot of money being spent and everyone is competing for their share. But anyone doing so needs to be aware of the difficulties. The blogs and comments posted on EnterpriseEfficiency.com do not reflect the views of TechWeb, EnterpriseEfficiency.com, or its sponsors. EnterpriseEfficiency.com, TechWeb, and its sponsors do not assume responsibility for any comments, claims, or opinions made by authors and bloggers. They are no substitute for your own research and should not be relied upon for trading or any other purpose. |
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More Blogs from Sudha Nagaraj Bharadwaj
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