Live Chat With CIO of New York Hotel Trades Council

Sara Peters, Editor in Chief | 2/21/2012 | 2 comments

Sara Peters
It takes a brave person to take on the challenges of the hospitality, healthcare, insurance, and financial services industries all at once. It takes an even braver person to try to make over 75,000 New Yorkers happy. Tomorrow, we'll all have the unique opportunity to speak to such a brave soul -- John Briscoe, CIO of the New York Hotel Trades Council (NYHTC). John will be our guest for a live chat session tomorrow, Wednesday, February 22, at 2:00 p.m. Eastern time.

NYHTC manages benefits for people working in the New York City hotel industry. Not only does NYHTC run three pension funds, it runs several medical centers, pharmacies, and ambulatory care services in New York City, and also partners with dentists and opticians. The benefits policies are set by The New York Hotel Workers' Union and the nearly countless numbers of hotels in the city. NYHTC also works with the United Healthcare insurance agency. It's no easy task integrating data from so many sources -- particularly since the types of data are so disparate and are all subject to rigorous regulations.

Yet against all odds, NYHTC isn't tangled in or trapped by data complexity anymore. The initiatives that John's team is working on now are actively raising quality of care. Not only have they created a new database analysis team to bring formerly outsourced activities back in-house, they're working on patient portals, smartphone apps, BYOD policies, and a variety of other methods to empower both staff and clients to improve quality of care.

How? Join us for the chat tomorrow and ask John yourself.

View Comments: Newest First | Oldest First | Threaded View
Hospice_Houngbo   Live Chat With CIO of New York Hotel Trades Council   2/21/2012 9:55:00 PM
Re: Wow, sounds like a great story.
We will certainly have a lot to learn from such a "brave soul". Cordinating  and suppervising so many departments is no doubt an enrichng and rewarding experience. 
David Wagner   Live Chat With CIO of New York Hotel Trades Council   2/21/2012 6:54:56 PM
Wow, sounds like a great story.
Can't wait to hear how they pulled that off. Also, I can't wait to see how they make 75,000 New Yorkers agree on anything.


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